HAPPINESS GUARANTEE POLICY

Happiness Guarantee

At Skynoptik, we’re committed to helping you achieve your healthiest, most radiant skin. No matter your skin concern or goal, we provide science-backed solutions to support your journey.

Your confidence starts with happy, healthy skin, and your happiness matters to us. That’s why we go the extra mile to surprise and delight you at every step. From our products to your shopping experience, everything at Skynoptik is designed with your satisfaction in mind. And with our Happiness Guarantee, you can always shop with confidence.

HAPPINESS GUARANTEE POLICY

Your satisfaction is our priority! We take pride in the quality of our products and use them every day. If you're not completely happy with your purchase, we offer a hassle-free return or exchange within 60 days. You can choose to receive a refund to your credit card or exchange the product for another. Please refer to our Returns Policy below for details on processing your request.

This policy applies exclusively to our skincare range and does not cover hair care products.

Kindly note that we can only accept returns for Skynoptik skincare products purchased directly from our website. Products bought from third-party retailers or other platforms are not eligible for returns or exchanges.

RETURN POLICY FOR HAPPINESS GUARANTEE POLICY

In the event of you needing to return it, please follow these steps below to return your purchase:

• Contact us at care@skynoptik.in with in 60 days of the date of purchase  along with the order number and other details and we will arrange for the return.
• Returns should be made within 60 days of date of purchase. Product containers should be included in the box and the product must be mostly full.
• Multiple returns/exchanges will not be allowed.
• All bundled items must be returned with all components for a full refund.

I RETURNED MY ORDER, WHERE IS MY REFUND?

Our team will issue a refund within 7 business days of receiving and processing your returned order in our warehouse. A credit should appear on your statement within 1-2 full billing cycles. We will send you an email after the refund has been processed.